Scan wont complete

Hey,

I’ve been trying to run a scan, but after two tries it’s been unsuccessful. It gets stuck after starting the posts scan, and end up with the following error message: mysql_query(): Function called without first fetching all rows from a previous unbuffered query (8) File: /usr/share/nginx/html/wp-content/plugins/wordfence/lib/wfDB.php Line: 90

Hi Chenzen,

Please email me your activity log. Instructions to do this are on our FAQ:

http://www.wordfence.com/docs/frequently-asked-questions/

You can send it to support@wordfence.com.

Thanks,

Mark.

Done.

Got it thanks. I’ve added this to our issues list.

Mark.

I’m having basically the same issue… where the scan will freeze after a few files. No errors, just freezes. I’ve tried multiple times. sometimes it’ll get through 20 or 30 files and other times it’ll go about 10 files.

Hi Keith,

Please email your activity log to mark@feedjit.com. Instructions here:

http://www.wordfence.com/docs/frequently-asked-questions/#sendLog

Mark.

Hi Mark,
I am experiencing the same issue. I have the premium edition; I can’t get the scan to complete despite several attempts. I will email my activity log to you.
Thanks,
Chris

Chenzen, Keith and Chris, please upgrade to 2.0.2 the current version. It includes many bugfixes which may fix the issues you’ve described. We’ve also further enhanced error reporting, so at the very least you’ll get more info about what is going wrong.

Regards,

Mark.

Chezen version 2.0.3 contains an additional fix for this issue, so please upgrade and let me know if you’re still having the problem.

I just installed your plugin and while trying to scan a client site that had someone break in, the scan would not complete, here is the error:

[May 11 22:29:14] Please contact support about failure (2) File: /home/zcasdsdw/public_html/wp-content/plugins/wordfence/lib/wordfenceScanner.php Line: 111
[May 11 22:29:14]
Fatal error: preg_replace() [function.preg-replace]: Failed evaluating code: self::array_pushRet($decoded, base64_decode("javascript")) in /home/zcasdsdw/public_html/wp-c

Thanks Marcus, this should be fixed in the next release hopefully out later today.

Regards,

Mark.

How do I get a scan to stop? It’s been sitting on these lines for 21 minutes so far…

[May 15 17:13:06]Scanning file contents for infections and vulnerabilities
[May 15 17:13:06]Scanning files for URLs in Google’s Safe Browsing List

After updating today, I am also stuck at the same point Steven mentions, but in the Scan Detailed Activity log I have the following message:

[May 15 17:41:48] Please contact support about failure (2) File: /home/zcasdsdw/public_html/wp-content/plugins/wordfence/lib/wordfenceURLHoover.php Line: 26

This may be my bad… I had “scan outside the wordpress tree” option selected. It turns out there are about 4000 files left over from three prior verions of the site. I’ll just have to wait for it to finish looking at them.

Steven try upgrading and starting another scan with all your files. We have increased the scan speed a lot in the last few versions in case you’re running an older Wordfence version.

Mark.