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* In cases of very high demand, we increase prices to help ensure you receive an acceptable turnaround time. This system is called high demand pricing, and it lets us continue to be your most reliable choice.
Work guaranteed for 90 days from service only if post-service recommendations are followed. Regular business hours are Monday through Friday, 8am to 5pm ET. Cleaning a site requires access to the admin area of your site, FTP login, and control panel access. We also need SSH access if available. After paying you will be redirected to a secure page to enter your login information that is sent encrypted to our systems. Only authorized Security Analysts have access to this information. We are not able to provide service for sites with certain configurations including those hosted on Windows servers. Additional charges may apply for sites over 10GB in size.