Both free and premium customers can access all documentation here: http://www.wordfence.com/help/
Premium customers can open and track help tickets here: https://support.wordfence.com
Free users that need product support can post to the WordPress forums here: http://wordpress.org/support/plugin/wordfence
New Malware and Attacks
Have you discovered a new malware variant or a new kind of infection that you’d like to share with us?
Billing or API
Do you have a billing or API question, or an issue trying to buy Wordfence?
Are you thinking about buying Wordfence and have questions?
Press related question?
General Business Inquiries
Do you have a feature suggestion or want to ask about partnerships, Wordcamps or other general business inquiries?
If you have feedback for us, we’d love to hear from you. (Please note this is for general feedback and not for product support. If you need product support, contact our support team using the links below).
For general feedback, please email us at firstname.lastname@example.org