Help Documentation

Wordfence plugin documentation and support

Suggestions:

Wordfence Response Wordfence Care Wordfence Free Plugin / Theme Conflicts Using Wordfence Central Teams Sub-Processors List MySQLi storage engine Account and Billing History Using the Settings page Login Security Plugin Login Security Options Legacy Two-Factor Authentication Using Wordfence plugin options Templates Using the Configuration page Viewing scan Findings Using the Dashboard page Setting up two-factor authentication Connecting your sites to Wordfence Central Wordfence Central Import/Export Wordfence and GDPR – General Data Protection Regulation Troubleshooting Technical Details Wordfence 7 Blocking Troubleshooting Wordfence and LiteSpeed Diagnostics WHOIS Lookup Brute Force Protection Statistics Global Options Wordfence API Alerts Dashboard Tools Rate Limiting Changelog Scan Troubleshooting Firewall Optimization Troubleshooting Scan Results Constants Troubleshooting License Key Remove or Reset System requirements Scan Scheduling Country Blocking Scan Options Firewall Options Firewall Learning Mode Advanced information and configuration Incident Response Services Two-Factor Authentication Real-Time Live Traffic Scan Blocking Wordfence Premium Optimizing The Firewall Wordfence Web Application Firewall (WAF)

Free Support

Support for users of the free version of the plugin is available on our WordPress.org support forum. The majority of requests receive an answer within a few days.
GO TO SUPPORT FORUMS

Access Upgraded Support Now

Our senior support engineers respond to Premium tickets within a few hours on average and have a direct line to our QA and development teams.
UPGRADE WORDFENCE

Sub-Processors List

Sub-Processors for Wordfence products and services

Sub-processor	Purpose	Contact	Location
Amazon Web Services, Inc.	Cloud Service Provider to host customer data	410 Terry Avenue North, Seattle, WA 98109-5210, ATTN: AWS Legal	United States
Twilio	Cloud Service Provider for two factor authentication	101 Spear Street, 1st Floor, San Francisco, California 94105	United States
Freshworks	Cloud Service Provider for customer support	2950 S. Delaware Street, Suite 201, San Mateo CA 94403	United States
Mode Analytics	Cloud Service Provider to analyze threat data	208 Utah Street, Suite 400, San Francisco CA 94103	United States
Google LLC	Cloud Service Provider to host customer data	1600 Amphitheatre Parkway, Mountain View, CA 94043	United States