Wordfence Response is for mission-critical WordPress websites that require 24/7/365 security monitoring with a 1-hour response time and 24-hour remediation. Wordfence Response includes all the benefits of Wordfence Premium and Wordfence Care, and adds our rapid response team on standby to handle security incidents.

$1250.00 USD / Year

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1-Hour Incident Response, 24 Hours a Day

If you are currently a Wordfence Response customer and need immediate help, sign in here and go to the Licenses page. Click "Get Help" on the relevant site that has an active Wordfence Response license. The form that appears will allow you to specify what the issue is and will enter our 24-hour queue which is monitored by the Wordfence Incident Response Team after hours. You'll receive a response within 1 hour.

At Wordfence, our incident response team is available 24 hours a day, 7 days a week, and 365 days per year. We have analysts ready to respond to incidents at all hours, which means that you aren’t just entering a queue that is only monitored during business hours. Our analysts handle incidents 24 hours a day, even when an incident occurs outside of regular business hours.

Wordfence Response Provides Operational Certainty and Predictability

Just like Wordfence Care, Wordfence Response provides hands-on support where we investigate and resolve any security issue that you may encounter. Customers with Wordfence Response retain Audit Log history for up to 90 days. In addition, Wordfence Response comes with a 1-hour response time, 24/7/365, to give you reliability and predictability when it comes to your business operations.

Resolution Within 24 Hours

Should you encounter a major security incident, the Wordfence Response team will have your site back up and running within 24 hours. Most issues are resolved in significantly less time than 24 hours.

The Best Data, The Best Research, The Best Processes

When a security incident impacts your site, our team works directly with you and securely clones your site onto a forensic server. Safely away from your production website, our team analyzes the incident using tools, processes, and data that have taken years to develop. We find the attack vector, track down indicators of compromise, and remediate your site.

Once resolved, your cleaned site is safely deployed from our forensic systems back to your production server, in collaboration with you and your team. You receive a full post-action report that explains how your systems were compromised, what we found, and how to prevent a future recurrence.

Wordfence Response licenses cover one site per license. If you have multiple separate sites that are not isolated on your server, due to the potential for cross-infection, each site will require a Wordfence Response license or else be isolated to be eligible for Wordfence Response.

Choose Wordfence Response For Certainty, Predictability, and a 1-Hour Response Time

If you run a business website, you understand that downtime translates directly into financial losses each minute that your WordPress site is offline. Wordfence Response is for established revenue-producing businesses that need a team on standby to quickly investigate and remediate any security incident.

Choose Wordfence Response now, and get a 1-hour response time for your WordPress website.

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