Wordfence Response is for mission-critical WordPress websites that require 24/7/365 security monitoring with a 1-hour response time and 24-hour remediation. Wordfence Response includes all the benefits of Wordfence Premium and Wordfence Care, and adds our rapid response team on standby to handle security incidents.
$950.00 / Year
If you are currently a Wordfence Response customer and need immediate help, sign in here and go to the Licenses page. Click "Get Help" on the relevant site that has an active Wordfence Response license. The form that appears will allow you to specify what the issue is and will enter our 24-hour queue which is monitored by the Wordfence Incident Response Team after hours. You'll receive a response within 1 hour.
Wordfence has a global incident response team that is available 24 hours a day. When a Wordfence Response customer reports a security incident, the Wordfence Incident Response Team starts work within 1 hour. We fix the security issue and have you back up and running within 24 hours.
Just like Wordfence Care, Wordfence Response provides hands-on support where we investigate and resolve any security issue that you may encounter. In addition, Wordfence Response comes with a 1-hour response time, 24/7/365, to give you reliability and predictability when it comes to your business operations.
Should you encounter a major security incident, the Wordfence Response team will have your site back up and running within 24 hours. Most issues are resolved in significantly less time than 24 hours.
At Wordfence, our incident response team is available 24 hours a day, 7 days a week, and 365 days per year. We have analysts ready to respond to incidents at all hours, which means that you aren’t just entering a queue that is only monitored during business hours. Our analysts handle incidents 24 hours a day, even when an incident occurs outside of regular business hours.
When a security incident impacts your site, our team works directly with you and securely clones your site onto a forensic server. Safely away from your production website, our team analyzes the incident using tools, processes, and data that have taken years to develop. We find the attack vector, track down indicators of compromise, and remediate your site.
Once resolved, your cleaned site is safely deployed from our forensic systems back to your production server, in collaboration with you and your team. You receive a full post-action report that explains how your systems were compromised, what we found, and how to prevent a future recurrence.
If you run a business website, you understand that downtime translates directly into financial losses each minute that your WordPress site is offline. Wordfence Response is for established revenue-producing businesses that need a team on standby to quickly investigate and remediate any security incident.
Wordfence Response customers receive our highest level of customer support along with 24-hour hands-on incident response, with a 1-hour response time, in the event of a security incident.
Wordfence Central is a powerful and efficient way to manage the security of multiple WordPress sites from a single console. Rapidly assess the security status of all your websites on a single page. View detailed security findings without leaving Wordfence Central and receive notifications when one of your sites experiences a security event. Powerful templates make configuring the security of all your WordPress sites a breeze.