Awesome Support <= 6.3.7 - Authenticated (Subscriber+) Insecure Direct Object Reference to Unauthorized Ticket Reply Access via 'ticket_id' Parameter
| CVE | CVE-2026-4654 |
|---|---|
| CVSS | 5.3 (Medium) |
| Publicly Published | April 7, 2026 |
| Last Updated | April 8, 2026 |
| Researcher |
Michael Iden (Mickhat)
- Hack The Box
|
Description
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.
References
- plugins.trac.wordpress.org
- plugins.trac.wordpress.org
- plugins.trac.wordpress.org
- plugins.trac.wordpress.org
- plugins.trac.wordpress.org
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Vulnerability Details for Awesome Support – WordPress HelpDesk & Support Plugin
| Software Type | Plugin |
|---|---|
| Software Slug | awesome-support (view on wordpress.org) |
| Patched? | Yes |
| Remediation | Update to version 6.3.8, or a newer patched version |
| Affected Version |
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| Patched Version |
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Recent vulnerabilities in Awesome Support – WordPress HelpDesk & Support Plugin
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