Awesome Support <= 6.3.9 - Missing Authorization to Authenticated (Subscriber+) Arbitrary User Denial via 'user_id' Parameter

4.3
Missing Authorization
CVE CVE-2026-19946
CVSS 4.3 (Medium)
Publicly Published September 8, 2026
Last Updated September 9, 2026
Researcher Wordfence PRISM - Wordfence

Description

The Awesome Support plugin for WordPress is vulnerable to Missing Authorization in versions up to, and including, 6.3.9. This is due to a missing capability check on the wpas_do_mr_deny_user() function, which unlike its counterpart wpas_do_mr_activate_user() does not enforce current_user_can('edit_users') or current_user_can('edit_user', $user_id), relying solely on a nonce that is not scoped to the target user. This makes it possible for authenticated attackers, with subscriber-level access and above, to set the mr_user_denied flag on any user account — including administrators — permanently blocking their moderated activation and dispatching a denial notification email to the victim.

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Vulnerability Details for Awesome Support – WordPress HelpDesk & Support Plugin

Software Type Plugin
Software Slug awesome-support (view on wordpress.org)
Patched? Yes
Remediation Update to version 6.4.0, or a newer patched version
Affected Version
  • <= 6.3.9
Patched Version
  • 6.4.0

Recent vulnerabilities in Awesome Support – WordPress HelpDesk & Support Plugin

# Title CVE ID CVSS Researchers Date
1 Awesome Support <= 6.4.0 - Authenticated (Subscriber+) Stored Cross-Site Scripting via 'gdpr-data' Parameter via wpas_gdpr_user_opt_out AJAX Action CVE-2026-96268 6.4 Nhien Pham (nhienit) (nhienit) September 30, 2026
2 Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.9 - Authenticated (Subscriber+) Stored Cross-Site Scripting CVE-2026-96820 6.4 sequence_X0 September 28, 2026
3 Awesome Support <= 6.3.7 - Authenticated (Subscriber+) Insecure Direct Object Reference to Unauthorized Ticket Reply Access via 'ticket_id' Parameter CVE-2026-4654 5.3 Michael Iden (Mickhat) April 7, 2026
4 Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.6 - Missing Authorization to Unauthenticated Role Demotion CVE-2025-12641 6.5 shark3y January 15, 2026
5 Awesome Support <= 6.3.5 - Authenticated (Support Manager+) PHP Object Injection CVE-2025-58662 7.5 Drew Webber (mcdruid) September 22, 2025
6 Awesome Support <= 6.3.6 - Information Exposure CVE-2025-53340 5.3 Ananda Dhakal August 14, 2025
7 Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.1 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory CVE-2024-13567 7.5 Tim Coen March 31, 2025
8 Awesome Support <= 6.3.1 - Missing Authorization CVE-2024-54289 4.3 Trương Hữu Phúc (truonghuuphuc) December 11, 2024
9 Awesome Support <= 6.1.7 - Missing Authorization CVE-2024-30539 5.3 Khalid March 29, 2024
10 Awesome Support <= 6.1.6 - Insufficient Authorization via wpas_can_delete_attachments() CVE-2024-24716 4.3 Brandon James Roldan (tomorrowisnew) March 12, 2024

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