ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.4 - Unauthenticated Stored Cross-Site Scripting

7.2
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
CVE CVE-2025-9343
CVSS 7.2 (High)
Publicly Published December 20, 2025
Last Updated December 21, 2025
Researcher Athiwat Tiprasaharn (Jitlada)

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Stored Cross-Site Scripting via ticket subjects in all versions up to, and including, 3.3.4 due to insufficient input sanitization and output escaping. This makes it possible for unauthenticated attackers to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.

Learn more about Cross-Site Scripting vulnerabilities and how to prevent them.

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Vulnerability Details for ELEX WordPress HelpDesk & Customer Ticketing System

Software Type Plugin
Software Slug elex-helpdesk-customer-support-ticket-system (view on wordpress.org)
Patched? Yes
Remediation Update to version 3.3.5, or a newer patched version
Affected Version
  • <= 3.3.4
Patched Version
  • 3.3.5

Recent vulnerabilities in ELEX WordPress HelpDesk & Customer Ticketing System

# Title CVE ID CVSS Researchers Date
1 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.6 - Authenticated (Subscriber+) SQL Injection CVE-2026-48964 6.5 Mukhlis Amien June 2, 2026
2 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.5 - Missing Authorization to Authenticated (Subscriber+) Settings Update CVE-2025-14079 5.3 Itthidej Aramsri (Boeing777) February 4, 2026
3 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.5 - Missing Authorization CVE-2025-68837 4.3 benzdeus January 27, 2026
4 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.2 - Authenticated (Contributor+) Privilege Escalation via eh_crm_edit_agent AJAX Action CVE-2025-13534 6.3 Athiwat Tiprasaharn (Jitlada) December 1, 2025
5 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Unauthenticated Arbitrary File Upload CVE-2025-11456 9.8 ifoundbug November 20, 2025
6 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Ticket Restore CVE-2025-12023 4.3 Athiwat Tiprasaharn (Jitlada) November 20, 2025
7 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Trash Empty CVE-2025-12085 4.3 Athiwat Tiprasaharn (Jitlada) November 20, 2025
8 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Trash Restore CVE-2025-12022 4.3 Athiwat Tiprasaharn (Jitlada) November 20, 2025
9 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.0 - Missing Authorization to Authenitcated (Subscriber+) to Scheduled Trigger Deletion CVE-2025-12169 4.3 Legion Hunter November 20, 2025
10 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.9 - Authenticated (Subscriber+) Insecure Direct Object Reference via 'eh_crm_ticket_single_view_client' CVE-2025-10039 4.3 Athiwat Tiprasaharn (Jitlada) November 20, 2025

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