ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.6 - Authenticated (Subscriber+) SQL Injection

6.5
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
CVE CVE-2026-48964
CVSS 6.5 (Medium)
Publicly Published June 2, 2026
Last Updated June 8, 2026
Researcher Mukhlis Amien

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to SQL Injection in versions up to, and including, 3.3.6 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with subscriber-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Learn more about SQL Injection vulnerabilities and how to prevent them.

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Vulnerability Details for ELEX WordPress HelpDesk & Customer Ticketing System

Software Type Plugin
Software Slug elex-helpdesk-customer-support-ticket-system (view on wordpress.org)
Patched? Yes
Remediation Update to version 3.3.7, or a newer patched version
Affected Version
  • <= 3.3.6
Patched Version
  • 3.3.7

Recent vulnerabilities in ELEX WordPress HelpDesk & Customer Ticketing System

# Title CVE ID CVSS Researchers Date
1 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.5 - Missing Authorization to Authenticated (Subscriber+) Settings Update CVE-2025-14079 5.3 Itthidej Aramsri (Boeing777) February 4, 2026
2 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.5 - Missing Authorization CVE-2025-68837 4.3 benzdeus January 27, 2026
3 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.4 - Unauthenticated Stored Cross-Site Scripting CVE-2025-9343 7.2 Athiwat Tiprasaharn (Jitlada) December 20, 2025
4 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.2 - Authenticated (Contributor+) Privilege Escalation via eh_crm_edit_agent AJAX Action CVE-2025-13534 6.3 Athiwat Tiprasaharn (Jitlada) December 1, 2025
5 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Unauthenticated Arbitrary File Upload CVE-2025-11456 9.8 ifoundbug November 20, 2025
6 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Ticket Restore CVE-2025-12023 4.3 Athiwat Tiprasaharn (Jitlada) November 20, 2025
7 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Trash Empty CVE-2025-12085 4.3 Athiwat Tiprasaharn (Jitlada) November 20, 2025
8 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Trash Restore CVE-2025-12022 4.3 Athiwat Tiprasaharn (Jitlada) November 20, 2025
9 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.0 - Missing Authorization to Authenitcated (Subscriber+) to Scheduled Trigger Deletion CVE-2025-12169 4.3 Legion Hunter November 20, 2025
10 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.9 - Authenticated (Subscriber+) Insecure Direct Object Reference via 'eh_crm_ticket_single_view_client' CVE-2025-10039 4.3 Athiwat Tiprasaharn (Jitlada) November 20, 2025

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