Fluent Support – Helpdesk & Customer Support Ticket System <= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
| CVE | CVE-2024-13568 |
|---|---|
| CVSS | 7.5 (High) |
| Publicly Published | February 28, 2025 |
| Last Updated | March 3, 2025 |
| Researcher |
Tim Coen
|
Description
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.
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Vulnerability Details for Fluent Support – Helpdesk & Customer Support Ticket System
| Software Type | Plugin |
|---|---|
| Software Slug | fluent-support (view on wordpress.org) |
| Patched? | Yes |
| Remediation | Update to version 1.8.6, or a newer patched version |
| Affected Version |
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| Patched Version |
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Recent vulnerabilities in Fluent Support – Helpdesk & Customer Support Ticket System
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