JS Help Desk <= 2.9.2 - Unauthenticated Local File Inclusion

9.8
Improper Control of Filename for Include/Require Statement in PHP Program ('PHP Remote File Inclusion')
CVE CVE-2025-30901
CVSS 9.8 (Critical)
Publicly Published March 27, 2025
Last Updated April 2, 2025
Researcher Trương Hữu Phúc (truonghuuphuc)

Description

The JS Help Desk plugin for WordPress is vulnerable to Local File Inclusion in versions up to, and including, 2.9.2. This makes it possible for unauthenticated attackers to include and execute arbitrary files on the server, allowing the execution of any PHP code in those files. This can be used to bypass access controls, obtain sensitive data, or achieve code execution in cases where images and other “safe” file types can be uploaded and included.

References

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Vulnerability Details for JS Help Desk – AI-Powered Support & Ticketing System

Software Type Plugin
Software Slug js-support-ticket (view on wordpress.org)
Patched? Yes
Remediation Update to version 2.9.3, or a newer patched version
Affected Version
  • <= 2.9.2
Patched Version
  • 2.9.3

Recent vulnerabilities in JS Help Desk – AI-Powered Support & Ticketing System

# Title CVE ID CVSS Researchers Date
1 JS Help Desk – AI-Powered Support & Ticketing System < 3.1.4 - Authenticated (Subscriber+) Information Exposure CVE-2026-14928 4.3 Muni Nitish Kumar Yaddala August 4, 2026
2 JS Help Desk – AI-Powered Support & Ticketing System < 3.1.4 - Unauthenticated Arbitrary Media Upload CVE-2026-14930 5.3 Shivamani Vastrala July 13, 2026
3 JS Help Desk – AI-Powered Support & Ticketing System <= 3.1.0 - Unauthenticated Insecure Direct Object Reference CVE-2026-57652 5.3 William Matos June 26, 2026
4 JS Help Desk – AI-Powered Support & Ticketing System <= 3.1.1 - Authenticated (Subscriber+) Arbitrary File Deletion CVE-2026-56054 8.8 daroo June 25, 2026
5 JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.9 - Unauthenticated SQL Injection CVE-2026-48886 7.5 sequence_X0 June 2, 2026
6 JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.9 - Missing Authorization CVE-2026-48887 5.3 Nvz June 2, 2026
7 JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.4 - Unauthenticated SQL Injection via 'multiformid' Parameter CVE-2026-2511 7.5 Nabil Irawan March 25, 2026
8 JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.3 - Authenticated (Subscriber+) Insecure Direct Object Reference CVE-2026-32535 4.3 Bonds March 23, 2026
9 JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.3 - Authenticated (Subscriber+) SQL Injection CVE-2026-32534 6.5 Bonds March 20, 2026
10 JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie CVE-2023-7337 7.5 March 3, 2026

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