JS Help Desk <= 3.1.3 - Authenticated (Contributor+) User Email Disclosure
| CVE | CVE-2026-14931 |
|---|---|
| CVSS | 4.3 (Medium) |
| Publicly Published | July 13, 2026 |
| Last Updated | August 21, 2026 |
| Researcher |
Vaibhav Narkhede
|
Description
The JS Help Desk plugin for WordPress is vulnerable to Sensitive Information Exposure in versions up to, and including, 3.1.3. This is due to missing capability check in the getuserlistajax function, allowing any authenticated user to retrieve user records including email addresses. This makes it possible for authenticated attackers, with contributor-level access and above, to obtain the email addresses of registered users by calling the user list AJAX endpoint without administrator or agent privileges.
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Vulnerability Details for JS Help Desk – AI-Powered Support & Ticketing System
| Software Type | Plugin |
|---|---|
| Software Slug | js-support-ticket (view on wordpress.org) |
| Patched? | Yes |
| Remediation | Update to version 3.1.4, or a newer patched version |
| Affected Version |
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| Patched Version |
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Recent vulnerabilities in JS Help Desk – AI-Powered Support & Ticketing System
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