JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie

7.5
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
CVE CVE-2023-7337
CVSS 7.5 (High)
Publicly Published March 3, 2026
Last Updated March 4, 2026

Description

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Learn more about SQL Injection vulnerabilities and how to prevent them.

References

Share

Vulnerability Details for JS Help Desk – AI-Powered Support & Ticketing System

Software Type Plugin
Software Slug js-support-ticket (view on wordpress.org)
Patched? Yes
Remediation Update to version 2.8.3, or a newer patched version
Affected Version
  • <= 2.8.2
Patched Version
  • 2.8.3

Recent vulnerabilities in JS Help Desk – AI-Powered Support & Ticketing System

# Title CVE ID CVSS Researchers Date
1 JS Help Desk – AI-Powered Support & Ticketing System <= 3.1.0 - Unauthenticated Insecure Direct Object Reference CVE-2026-57652 5.3 William Matos June 26, 2026
2 JS Help Desk – AI-Powered Support & Ticketing System <= 3.1.1 - Authenticated (Subscriber+) Arbitrary File Deletion CVE-2026-56054 8.8 daroo June 25, 2026
3 JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.9 - Unauthenticated SQL Injection CVE-2026-48886 7.5 sequence_X0 June 2, 2026
4 JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.9 - Missing Authorization CVE-2026-48887 5.3 Nvz June 2, 2026
5 JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.4 - Unauthenticated SQL Injection via 'multiformid' Parameter CVE-2026-2511 7.5 Nabil Irawan March 25, 2026
6 JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.3 - Authenticated (Subscriber+) Insecure Direct Object Reference CVE-2026-32535 4.3 Bonds March 23, 2026
7 JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.3 - Authenticated (Subscriber+) SQL Injection CVE-2026-32534 6.5 Bonds March 20, 2026
8 JS Help Desk <= 3.0.1 - Authenticated (Subscriber+) SQL Injection CVE-2026-24959 6.5 Bonds February 11, 2026
9 JS Help Desk <= 2.9.2 - Missing Authorization CVE-2025-30880 5.3 LVT-tholv2k March 27, 2025
10 JS Help Desk <= 2.9.2 - Unauthenticated SQL Injection CVE-2025-30886 7.5 LVT-tholv2k March 27, 2025

Did you know Wordfence Intelligence provides free personal and commercial API access to our comprehensive WordPress vulnerability database, along with a free webhook integration to stay on top of the latest vulnerabilities added and updated in the database? Get started today!

Learn more

Want to get notified of the latest vulnerabilities that may affect your WordPress site?
Install Wordfence on your site today to get notified immediately if your site is affected by a vulnerability that has been added to our database.

Get Wordfence

The Wordfence Intelligence WordPress vulnerability database is completely free to access and query via API. Please review the documentation on how to access and consume the vulnerability data via API.

Documentation