JS Help Desk – AI-Powered Support & Ticketing System <= 3.1.4 - Insecure Direct Object Reference to Authenticated (Subscriber+) Cross-User Support Ticket Disclosure
| CVE | CVE-2026-15209 |
|---|---|
| CVSS | 4.3 (Medium) |
| Publicly Published | July 13, 2026 |
| Last Updated | August 21, 2026 |
| Researcher |
Sai Praneeth Koti
|
Description
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 3.1.4. This is due to missing authorization checks on the ticket edit action, allowing any authenticated user to access tickets without verifying ownership or role. This makes it possible for authenticated attackers, with subscriber-level access and above, to view and edit arbitrary support tickets belonging to other users by manipulating the ticket ID parameter.
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Vulnerability Details for JS Help Desk – AI-Powered Support & Ticketing System
| Software Type | Plugin |
|---|---|
| Software Slug | js-support-ticket (view on wordpress.org) |
| Patched? | Yes |
| Remediation | Update to version 3.1.5, or a newer patched version |
| Affected Version |
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| Patched Version |
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Recent vulnerabilities in JS Help Desk – AI-Powered Support & Ticketing System
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