JS Help Desk – Best Help Desk & Support Plugin <= 2.7.7 - Authenticated (Subscriber+) Insecure Direct Object Reference

6.3
Authorization Bypass Through User-Controlled Key
CVE CVE-2023-23679
CVSS 6.3 (Medium)
Publicly Published June 20, 2023
Last Updated January 22, 2024
Researcher Fariq Fadillah Gusti Insani (fariqfgi)

Description

The "JS Help Desk – Best Help Desk & Support Plugin" plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 2.7.7 via the 'email' parameter due to missing validation on a user controlled key. This can allow authenticated attackers, with subscriber-level access and above, to delete help desk tickets.

References

Share

1 affected software package

Software Type Plugin
Software Slug js-support-ticket (view on wordpress.org)
Patched? Yes
Remediation Update to version 2.7.8, or a newer patched version
Affected Version
  • <= 2.7.7
Patched Version
  • 2.7.8

Did you know Wordfence Intelligence provides free personal and commercial API access to our comprehensive WordPress vulnerability database, along with a free webhook integration to stay on top of the latest vulnerabilities added and updated in the database? Get started today!

Learn more

Want to get notified of the latest vulnerabilities that may affect your WordPress site?
Install Wordfence on your site today to get notified immediately if your site is affected by a vulnerability that has been added to our database.

Get Wordfence

The Wordfence Intelligence WordPress vulnerability database is completely free to access and query via API. Please review the documentation on how to access and consume the vulnerability data via API.

Documentation