JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
| CVE | CVE-2024-13606 |
|---|---|
| CVSS | 7.5 (High) |
| Publicly Published | February 12, 2025 |
| Last Updated | March 6, 2025 |
| Researcher |
Tim Coen
|
Description
The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.
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Vulnerability Details for JS Help Desk – AI-Powered Support & Ticketing System
| Software Type | Plugin |
|---|---|
| Software Slug | js-support-ticket (view on wordpress.org) |
| Patched? | Yes |
| Remediation | Update to version 2.8.9, or a newer patched version |
| Affected Version |
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| Patched Version |
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Recent vulnerabilities in JS Help Desk – AI-Powered Support & Ticketing System
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