KB Support <= 1.5.84 - Authenticated (Subscriber+) CSV Injection

4.4
Improper Neutralization of Formula Elements in a CSV File
CVE CVE-2023-25983
CVSS 4.4 (Medium)
Publicly Published February 24, 2023
Last Updated January 22, 2024
Researcher Rafshanzani Suhada

Description

The KB Support plugin for WordPress is vulnerable to CSV Injection in versions up to, and including, KB Support. This allows subscriber-level attackers to embed untrusted input into exported CSV files, which can result in code execution when these files are downloaded and opened on a local system with a vulnerable configuration.

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Vulnerability Details for KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin

Software Type Plugin
Software Slug kb-support (view on wordpress.org)
Patched? Yes
Remediation Update to version 1.5.85, or a newer patched version
Affected Version
  • <= 1.5.84
Patched Version
  • 1.5.85

Recent vulnerabilities in KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin

# Title CVE ID CVSS Researchers Date
1 KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin <= 1.7.4 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory CVE-2024-13604 7.5 Tim Coen April 4, 2025
2 KB Support <= 1.6.7 - Unauthenticated Open Redirect CVE-2025-24741 6.1 ardias January 24, 2025
3 KB Support – WordPress Help Desk and Knowledge Base <= 1.6.6 - Missing Authorization to Unauthenticated Ticket Reply Exposure CVE-2024-8632 6.5 Krzysztof Zając September 30, 2024
4 KB Support – WordPress Help Desk and Knowledge Base <= 1.6.6 - Missing Authorization to Authenticated (Subscriber+) Multiple Administrator Actions CVE-2024-8548 8.1 Krzysztof Zając September 30, 2024
5 KB Support <= 1.6.0 - Missing Authorization CVE-2024-33589 4.3 beluga April 25, 2024
6 KB Support <= 1.5.88 - Missing Authorization to Authenticated (Subscriber+) User Data Retrieval 4.3 July 12, 2023
7 KB Support <= 1.5.88 - Missing Authorization to Sensitive Data Exposure CVE-2023-37890 5.4 Rafshanzani Suhada July 11, 2023
8 KB Support – WordPress Help Desk <= 1.5.5 - Multiple Unauthenticated Stored Cross-Site Scripting CVE-2022-27852 4.7 Ngo Van Thien April 15, 2022

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