Support Genix <= 1.2.3 - Missing Authorization

5.3
Missing Authorization
CVE CVE-2023-49742
CVSS 5.3 (Medium)
Publicly Published April 16, 2024
Last Updated April 25, 2024
Researcher beluga

Description

The Support Genix plugin for WordPress is vulnerable to unauthorized access due to a missing capability check on several functions in all versions up to, and including, 1.2.3. This makes it possible for authenticated attackers, with subscriber-level access and above, to perform unauthorized actions such as uploading arbitrary files.

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Vulnerability Details for Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System

Software Type Plugin
Software Slug support-genix-lite (view on wordpress.org)
Patched? Yes
Remediation Update to version 1.2.4, or a newer patched version
Affected Version
  • <= 1.2.3
Patched Version
  • 1.2.4

Recent vulnerabilities in Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System

# Title CVE ID CVSS Researchers Date
1 Support Genix <= 1.4.52 - Authenticated (Subscriber+) Authentication Bypass to Administrator Account Takeover via 'p' Parameter Forged Guest Token CVE-2026-19806 8.8 Supakiad S. (m3ez) August 31, 2026
2 Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System < 1.4.48 - Unauthenticated Arbitrary File Download CVE-2026-15932 9.1 Artus KG July 16, 2026
3 Support Genix Lite <= 1.4.47 - Missing Authorization CVE-2026-14862 5.3 Alessandro Greco aka Aleff, Giovanbattista Ianni (University of Calabria - UNICAL) July 16, 2026
4 Support Genix <= 1.4.23 - Missing Authorization CVE-2025-58635 5.3 Bao - BlueRock September 3, 2025
5 Support Genix <= 1.4.11 - Authenticated (Subscriber+) Insecure Direct Object Reference CVE-2025-30777 5.4 astra.r3verii March 27, 2025

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