SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.0 - Insecure Direct Object Reference
| CVE | CVE-2024-13552 |
|---|---|
| CVSS | 4.3 (Medium) |
| Publicly Published | March 6, 2025 |
| Last Updated | March 7, 2025 |
| Researcher |
Tim Coen
|
Description
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.
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Vulnerability Details for SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent
| Software Type | Plugin |
|---|---|
| Software Slug | supportcandy (view on wordpress.org) |
| Patched? | Yes |
| Remediation | Update to version 3.3.1, or a newer patched version |
| Affected Version |
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| Patched Version |
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Recent vulnerabilities in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent
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