SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) SQL Injection via Number Field Filter
| CVE | CVE-2026-0683 |
|---|---|
| CVSS | 6.5 (Medium) |
| Publicly Published | January 30, 2026 |
| Last Updated | January 31, 2026 |
| Researcher |
Supakiad S. (m3ez)
- E-CQURITY (Thailand)
|
Description
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to SQL Injection via the Number-type custom field filter in all versions up to, and including, 3.4.4. This is due to insufficient escaping on the user-supplied operand value when using the equals operator and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with Subscriber-level access and above (customers), to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
Learn more about SQL Injection vulnerabilities and how to prevent them.
References
- plugins.trac.wordpress.org
- plugins.trac.wordpress.org
- plugins.trac.wordpress.org
- plugins.trac.wordpress.org
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Vulnerability Details for SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent
| Software Type | Plugin |
|---|---|
| Software Slug | supportcandy (view on wordpress.org) |
| Patched? | Yes |
| Remediation | Update to version 3.4.5, or a newer patched version |
| Affected Version |
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| Patched Version |
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Recent vulnerabilities in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent
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