SupportCandy – Helpdesk & Support Ticket System <= 2.0.0 - Arbitrary File Upload

9.8
Unrestricted Upload of File with Dangerous Type
CVE CVE-2019-11223
CVSS 9.8 (Critical)
Publicly Published April 17, 2019
Last Updated January 22, 2024
Researcher Christian Angel

Description

An Unrestricted File Upload Vulnerability in the SupportCandy plugin through 2.0.0 for WordPress allows remote attackers to execute arbitrary code by uploading a file with an executable extension.

Learn more about Arbitrary File Upload vulnerabilities and how to prevent them.

References

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Vulnerability Details for SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent

Software Type Plugin
Software Slug supportcandy (view on wordpress.org)
Patched? Yes
Remediation Update to version 2.0.1, or a newer patched version
Affected Version
  • < 2.0.1
Patched Version
  • 2.0.1

Recent vulnerabilities in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent

# Title CVE ID CVSS Researchers Date
1 SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent <= 3.4.8 - Authenticated (Customer+) Stored Cross-Site Scripting CVE-2026-57711 6.4 Abduljalal Saminu July 10, 2026
2 SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.6 - Authenticated (Subscriber+) Insecure Direct Object Reference CVE-2026-54826 4.3 HieuPenguinnn June 17, 2026
3 SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) SQL Injection via Number Field Filter CVE-2026-0683 6.5 Supakiad S. (m3ez) January 30, 2026
4 SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Missing Authorization CVE-2026-25321 5.3 Nabil Irawan January 29, 2026
5 SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) Insecure Direct Object Reference CVE-2026-1251 5.4 Theklis January 23, 2026
6 SupportCandy <= 3.4.1 - Cross-Site Request Forgery CVE-2025-67598 4.3 daroo November 21, 2025
7 SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.7 - Authentication Bypass to Support Session Takeover CVE-2025-10658 6.5 Jonas Benjamin Friedli September 19, 2025
8 SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.0 - Insecure Direct Object Reference CVE-2024-13552 4.3 Tim Coen March 6, 2025
9 SupportCandy <= 3.2.3 - Authenticated (Subscriber+) Stored Cross-Site Scripting CVE-2024-27991 6.4 Mochamad Sofyan March 15, 2024
10 SupportCandy <= 3.1.6 - Authenticated (Subscriber+) SQL Injection CVE-2023-2719 8.8 dc11 May 22, 2023

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