Contact Us

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Product Support

All customers can access documentation here:

https://www.wordfence.com/help/

To get support, all paid Wordfence customers including Wordfence Premium, Wordfence Care, and Wordfence Response customers should sign-in, visit our Licenses page and click “Get Help” to start a support request.

Free customers that need product support can post to the WordPress forums here:

https://wordpress.org/support/plugin/wordfence

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New Malware and Attacks

Have you discovered a new malware variant or a new kind of infection that you’d like to share with us?

samples@wordfence.com

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Billing or License

Do you have a billing/license question or an issue trying to buy Wordfence?

billing@wordfence.com

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Purchasing Questions

Are you thinking about buying Wordfence and have questions?

presales@wordfence.com

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General Business Inquiries

Do you have a feature suggestion or want to ask about partnerships, Wordcamps, or other general business inquiries?

genbiz@wordfence.com

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Feedback

If you have feedback for us, we'd love to hear from you.

feedback@wordfence.com

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Press Questions

Press related question?

press@wordfence.com

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Wordfence.com Account Help

Having trouble logging into wordfence.com to manage your keys or access Wordfence Central?

lockout@wordfence.com