JS Help Desk – Best Help Desk & Support Plugin <= 2.8.3 - Missing Authorization

Missing Authorization
CVE CVE-2024-31273
CVSS 5.3 (Medium)
Publicly Published April 5, 2024
Last Updated April 11, 2024
Researcher Fariq Fadillah Gusti Insani (fariqfgi)


The JS Help Desk – Best Help Desk & Support Plugin plugin for WordPress is vulnerable to unauthorized access due to a missing capability check on a function in versions up to, and including, 2.8.3. This makes it possible for unauthenticated attackers to perform an unauthorized action.



Vulnerability Details for JS Help Desk – The Ultimate Help Desk & Support Plugin

Software Type Plugin
Software Slug js-support-ticket (view on wordpress.org)
Patched? Yes
Remediation Update to version 2.8.4, or a newer patched version
Affected Version
  • <= 2.8.3
Patched Version
  • 2.8.4

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