JS Help Desk – Best Help Desk & Support Plugin <= 2.8.3 - Missing Authorization

5.3
Missing Authorization
CVE CVE-2024-31273
CVSS 5.3 (Medium)
Publicly Published April 5, 2024
Last Updated April 11, 2024
Researcher Fariq Fadillah Gusti Insani (fariqfgi)

Description

The JS Help Desk – Best Help Desk & Support Plugin plugin for WordPress is vulnerable to unauthorized access due to a missing capability check on a function in versions up to, and including, 2.8.3. This makes it possible for unauthenticated attackers to perform an unauthorized action.

References

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Vulnerability Details for JS Help Desk – AI-Powered Support & Ticketing System

Software Type Plugin
Software Slug js-support-ticket (view on wordpress.org)
Patched? Yes
Remediation Update to version 2.8.4, or a newer patched version
Affected Version
  • <= 2.8.3
Patched Version
  • 2.8.4

Recent vulnerabilities in JS Help Desk – AI-Powered Support & Ticketing System

# Title CVE ID CVSS Researchers Date
1 JS Help Desk – AI-Powered Support & Ticketing System < 3.1.4 - Authenticated (Subscriber+) Information Exposure CVE-2026-14928 4.3 Muni Nitish Kumar Yaddala August 4, 2026
2 JS Help Desk – AI-Powered Support & Ticketing System < 3.1.4 - Unauthenticated Arbitrary Media Upload CVE-2026-14930 5.3 Shivamani Vastrala July 13, 2026
3 JS Help Desk – AI-Powered Support & Ticketing System <= 3.1.0 - Unauthenticated Insecure Direct Object Reference CVE-2026-57652 5.3 William Matos June 26, 2026
4 JS Help Desk – AI-Powered Support & Ticketing System <= 3.1.1 - Authenticated (Subscriber+) Arbitrary File Deletion CVE-2026-56054 8.8 daroo June 25, 2026
5 JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.9 - Unauthenticated SQL Injection CVE-2026-48886 7.5 sequence_X0 June 2, 2026
6 JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.9 - Missing Authorization CVE-2026-48887 5.3 Nvz June 2, 2026
7 JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.4 - Unauthenticated SQL Injection via 'multiformid' Parameter CVE-2026-2511 7.5 Nabil Irawan March 25, 2026
8 JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.3 - Authenticated (Subscriber+) Insecure Direct Object Reference CVE-2026-32535 4.3 Bonds March 23, 2026
9 JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.3 - Authenticated (Subscriber+) SQL Injection CVE-2026-32534 6.5 Bonds March 20, 2026
10 JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie CVE-2023-7337 7.5 March 3, 2026

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