Account and Billing History

How to navigate and use your Wordfence account.

How to navigate and use your Wordfence account.

Accessing your account

To log in to your Wordfence account click on the SIGN IN button found on the top right corner of any page on wordfence.com, or by going to www.wordfence.com/sign-in

You can also reset your password on the login page using the “Lost your password?” link.

Once you have logged in to your account you will be redirected to the Wordfence Central Dashboard page. Wordfence Central provides a powerful and efficient way to manage the security of many WordPress sites via a single interface. Full instructions on how to use Wordfence Central are found here.

Account management

You can access your profile by hovering over the menu in the upper right corner of the page and clicking ACCOUNT.

You will be taken to your account management page. You will see two tabs in the upper left, “Account” and “Billing History”.

From the “Account” page you can do the following:

  • Update your profile information.
  • Update your contact email.
  • Change your account password.
  • Enable two-factor authentication.
  • Add or remove payment methods.
  • View your last payment date.
  • Add an invoice billing address.

The invoice billing address allows you to set the billing address that appears on your invoices. Note that the invoice billing address is completely optional and does not impact how payments are processed.

Billing History

You can access your billing history from the account management page by clicking the “Billing History” tab in the upper left or by clicking “View Billing History” next to your payment methods.

The Billing History tab displays your purchase history and includes the following information for each purchase:

  • Date and time of the purchase in your local timezone.
  • The order number in our system.
  • The transaction identification number from our payment processor.
  • The order status.
  • A brief order description.
  • The transaction amount.
  • The order type.

You can click on each individual order number to view an invoice for that order.

When viewing an invoice, clicking the “Printer” icon next to the word “Invoice” will print the invoice.

Alternatively you can use these options below to save a copy of the invoice.

On Windows

Chrome: Mouse right-click menu > Print > Save as PDF

Firefox: Browser menu > File > Print > Save to PDF

Edge: Mouse right-click menu > Print > Microsoft Print to PDF

On macOS

You can press the Command plus P keys then look for the “PDF” button in the lower left corner of the prompt that pops up. Click on the pull-down menu and select “Save as PDF”. On Chrome, when you use the Command plus P keys, you may instead see a “Destination” option at the top which you can set to “Save as PDF”, then click save at the bottom and choose a name and location to save the file.

Safari: Browser menu > File > Export as PDF

Firefox: Browser Menu > Print > Save to PDF

Chrome: Browser menu > Print > Save as PDF