Support for users of the free version of the plugin is available on our WordPress.org support forum.
The majority of requests receive an answer within a few days. GO TO SUPPORT FORUMS
Access Upgraded Support Now
Our senior support engineers respond to Premium tickets within a few hours on average and have a direct line to our QA and development teams. UPGRADE WORDFENCE
View recent traffic on your site and locate specific page requests. Learn more.
WHOIS Lookup
To find out more details about an IP address, use WHOIS Lookup. Learn more.
Import/Export Options
Import and export your Wordfence options when reinstalling or moving your site. Learn more.
Diagnostics
Inspect your installation and server configuration. Learn more.
Two-Factor Authentication
Enable an additional layer of security for your login. If you are able to see and set up Two-Factor Authentication on the “Tools” page then this means that you are using the legacy version Learn more. We recommend that you upgrade to the newer version unless you are currently using SMS-based two-factor authentication as this is not supported in the new version Learn more.
This website uses cookies, pixels, and similar technologies (collectively “Cookies”) to improve your browsing experience. By clicking “Accept All”, you agree to the storing of Cookies on your device and that we may share, track, store, and analyze your interactions with the website to enhance site navigation, analyze site usage, and assist in our marketing efforts. For more information on our use of cookies please review our Cookie Policy.
Cookie Options
For additional information on how this site uses cookies, please review our Privacy Policy. The cookies used by this site are classified into the following categories and can be configured below.
Strictly Necessary
Always active
The “Strictly Necessary” cookies are necessary for the Sites and Services to work properly, and cannot be disabled. They include any essential authentication and authorization cookies for the Services. If you select the “Reject All” button, or choose to do nothing, only the strictly necessary cookies are active by default.
Functional
Disabled via "Do Not Sell or Share My Information" request. This category cannot be enabled.
Your browser is sending a Global Privacy Control signal which automatically disables this category. You may change your browser settings to enable it.
These cookies allow us to remember choices you make, such as your username, language, or region. This helps provide a more personalized and consistent experience by tailoring the Services to your preferences. For example, we can remember your preferred settings or login details, so you don't have to re-enter them each time you visit.
Performance/Analytical
Disabled via "Do Not Sell or Share My Information" request. This category cannot be enabled.
Your browser is sending a Global Privacy Control signal which automatically disables this category. You may change your browser settings to enable it.
These Cookies allow us to collect certain information about how you navigate the Sites or utilize the Services running on your device. They help us understand which areas you use and what we can do to improve them.
Targeting
Disabled via "Do Not Sell or Share My Information" request. This category cannot be enabled.
Your browser is sending a Global Privacy Control signal which automatically disables this category. You may change your browser settings to enable it.
These Cookies are used to deliver relevant information related to the Services to an identified machine or other device (not a named or otherwise identifiable person) which has previously been used to visit our Sites. Some of these types of Cookies on our Sites are operated by third parties with our permission and are used to identify advertising sources that are effectively driving customers to our Sites.
Do Not Sell or Share My Personal Information
This form enables you to request that we stop selling or sharing your personal information with third parties. "Selling" includes exchanging your information for money or other benefits, while "sharing" refers to providing your data to third parties for targeted advertising purposes. For more information on how we process personal information, please review our Privacy Notice.
When you submit this form, we will:
Immediately disable retargeting and remarketing cookies on your current browser/device
Browser/Device Specific: This opt-out applies to the specific browser from which you submit the request. To opt out on additional devices or browsers, you will need to submit separate requests.
Cookie Management: You may also manage cookies directly through your browser settings, or on our Cookie Control form.
Your request has been received. We will no longer share or sell your personal information on this browser.
An error occurred while attempting to submit your request. Please try again or contact support.
